Frequently Asked Questions

What does OnePolarAir sell?

OnePolarAir specializes in high-quality fans designed to improve air circulation and comfort in your home or office.

Where do you ship?

We ship products from the United States to the United States.

How long does shipping take?

Shipping to the U.S. typically takes 4 to 10 business days, depending on the destination and local delivery services.

What payment methods do you accept?

We accept major credit cards, and other secure online payment methods (details are shown during checkout).

Can I return a product?

Yes, you can return your order. Please note the following:

• You must request a return within 7 days of receiving your item.

• After your return is approved, you have 14 days to ship the item back.

• Items must be unused and returned in their original packaging.

How can I contact customer support?

You can reach our customer support team via email or soon through a contact form on our website. We typically respond within 24 to 48 hours.

Do the products come with a warranty?

All products are covered by the statutory warranty. If your item arrives damaged or does not work properly, we will assist you quickly and easily.